October 11, 2022

MAINTENANCE OUTAGE

Merit Network, Marshall FiberNet’s upstream provider, just alerted us of a service impacting maintenance window on 10/17/2022 beginning at 7pm EST and ending 10/18/2022 at 2am. There may be up to a 30 minute impact of internet service. We apologize for any inconvenience.

July 18, 2022

Network Maintenance

On Thursday, July 21, 2022, the FiberNet team will be doing some maintenance on our network. This will be taking place between the hours of 7:30-10am. A small amount of our subscribers might notice an outage that will last no more than 5-10 minutes. We...

April 14, 2022

ELECTRICAL MAINTENANCE - WEATHER PERMITTING: 

There may be an outage in the vicinity of Hanover and South Mulberry Thursday (4/14/2022). The Electric Department will be working in that area and power may be affected for up to 4 hours between 8am-12pm. We have power backups on the node serving that...

February 11, 2021

Tier 1 & 2 Residential price increase

New Marshall FiberNet RatesEffective Date: March 1, 2021At the regularly held City Council meeting on January 19, 2021 (available to view here: https://www.youtube.com/watch?v=_j-JVsQTyJE ), City Council approved the Marshall FiberNet utility rate increases to the amounts summarized below. The rates will be effective on March...

December 9, 2020

Marshall FiberNet Improvements

In regards to the service disruptions in October and November, we have implemented a few new strategies to prevent further disruptions going forward. This includes the implementation of a blackhole server, in an effort to reduce the outage response times if there is a distributed...

November 17, 2020

Contact Us- COVID update

Marshall FiberNet – IMPORTANT NOTICE City of Marshall FiberNet office employees will be working from home due to current MIOSHA mandates.Because of limitations of forwarding on our phone systems, we ask that any non-emergency contact is done over email. Emails will be constantly monitored during...