October 11, 2022

MAINTENANCE OUTAGE

Merit Network, Marshall FiberNet’s upstream provider, just alerted us of a service impacting maintenance window on 10/17/2022 beginning at 7pm EST and ending 10/18/2022 at 2am. There may be up to a 30 minute impact of internet service. We apologize for any inconvenience.

July 18, 2022

Network Maintenance

On Thursday, July 21, 2022, the FiberNet team will be doing some maintenance on our network. This will be taking place between the hours of 7:30-10am. A small amount of our subscribers might notice an outage that will last no more than 5-10 minutes. We...

February 11, 2021

Tier 1 & 2 Residential price increase

New Marshall FiberNet RatesEffective Date: March 1, 2021At the regularly held City Council meeting on January 19, 2021 (available to view here: https://www.youtube.com/watch?v=_j-JVsQTyJE ), City Council approved the Marshall FiberNet utility rate increases to the amounts summarized below. The rates will be effective on March...

December 9, 2020

Marshall FiberNet Improvements

In regards to the service disruptions in October and November, we have implemented a few new strategies to prevent further disruptions going forward. This includes the implementation of a blackhole server, in an effort to reduce the outage response times if there is a distributed...

November 17, 2020

Contact Us- COVID update

Marshall FiberNet – IMPORTANT NOTICE City of Marshall FiberNet office employees will be working from home due to current MIOSHA mandates.Because of limitations of forwarding on our phone systems, we ask that any non-emergency contact is done over email. Emails will be constantly monitored during...

March 19, 2020

COVID-19

Our community is facing unseen challenges due to the rapid spread of COVID-19.In order to protect the health of our co-workers and customers, the Marshall FiberNet office will be closed until April 7, 2020. In event of a Marshall FiberNet related emergency or outage, please contact the City of...

November 12, 2019

Riverside Apartments reaching completion!

Riverside Apartments is the latest apartment complex to gain connectivity to Marshall FiberNet! Currently the East and West buildings are connected, while the Northern building should expect connectivity by the end of November 2019! Please call 269-558-0348 to schedule an installation. Office hours are Monday-Friday...